I. Terms and service regulations
II. General Sales Conditions
I. Termini e normative di servizio
II. Condizioni Generali di vendita
1. UCapital24 Terms and Regulations of service
The present Terms of service (“Terms”) discipline
These Terms of Service ("Terms") govern the access and use of our services, including our websites, APIs, notification emails, applications, buttons, widgets, announcements, commercial services and other services managed by us (jointly, the "Services") that refer to these Terms, and any information, message, link, image, photo, video or other documents or configurations of documents uploaded, downloaded or that appear in Services (jointly called “Contents / Content "). By using the Services, you agree to be bound by these Terms.
1.1 Who can use the services
You may use the Services only if you agree to enter into this agreement with UCapital24 and if you do not incur prohibitions relating to the receipt of the services in question according to the applicable Jurisdiction Laws.
The use of the UCapital24 platform is strictly prohibited to:
• users under the age of 16;
• users with previously disabled accounts due to violation of our conditions or regulations.
When opinions and actions are referable to people, our community is safer and more responsible. In this sense, the user is required to:
• use the same name used in real life;
• provide accurate personal information;
• create a single account (your own);
• not share your password, grant access to your account or transfer your UCapital24 account to others (without prior authorization).
If the user accepts these Terms and uses the Services on behalf of a Company, Organization, Government or another Legal Entity, he himself declares and guarantees to be authorized to do so and to have the authority to bind this legal person to those present Terms. In this case, the words referring to the user are understood to refer to the aforementioned legal person.
1.3. Content of the Services
The user is responsible for the use of the Services and the contents it provides, including compliance with the applicable Laws, the Rules and the Regulations. It must only provide content that it believes it can share with others.
Any use or reliance relating to the contents or documents, published through the Services or obtained through the Services, takes place at the risk of the user. UCapital24 does not approve, support, affirm or guarantee the completeness, truthfulness, accuracy or reliability of the Contents or communications published through the Services or the opinions expressed through them. The user is aware that by using the Services he may be exposed to Content that could be offensive, harmful, inaccurate or inappropriate or, in some cases, to messages that have been misinterpreted or misleading. Responsibility for the Content lies solely with the person who created them. UCapital24 cannot monitor or control the Content published through the Services and in this sense is not responsible for it.
We reserve the right to remove content that violates the user's consent, including, but not limited to, copyright and trademark infringement, personal substitution, unlawful conduct or harassment. Information regarding specific policies and the process of reporting or appealing violations can be requested by contacting Customer Support at email@example.com .
If the user believes that the published content has been copied in a way that constitutes a violation of copyright, he can report it to Customer Support at firstname.lastname@example.org , indicating all the suitable information necessary for the evaluation of the request.
1.4. The rights of the user and the granting of rights relating to the Contents
The user reserves all rights relating to all the content that he sends, publishes or displays on or through the Services (videos, photos and embedded audio are considered part of the contents).
By sending, publishing or viewing the contents on or through the Services, the user grants a non-exclusive, royalty-free worldwide license (with the right to sub-license), to use, copy, reproduce, process, adapt, modify, publish , transmit, display and distribute such content in any type of media or distribution systems (known or developed in the future). This license authorizes us to make the published contents available to the rest of the world and allow others to do the same. With the same license the user agrees that UCapital24 provides, promotes and improves the Services, as well as places the contents, through the Services, available to other Companies, organizations or persons for the transmission, distribution, promotion or publication of such contents on other supports and services, subject to our terms and conditions for the use of the contents themselves. These additional uses by UCapital24, or other companies, organizations or individuals, could be carried out without any consideration towards the user, in relation to the content that it forwards, mails, transmits, or otherwise makes available through the Services. The user is aware that we may modify or adapt its contents when they are distributed, shared, published or transmitted by us and our partners and / or make changes to them in order to adapt them to different media.
The user can upload on the application material, content, information, announcements or advertisements provided that the content of the same is not unlawful (or for any unlawful title or violates the Privacy, intellectual and / or industrial property rights of UCapital24 and / or of third parties), as well as being in other ways harmful or deplorable towards UCapital24 and / or third parties, and also does not contain viruses, political propaganda, commercial solicitation, mass emails or any other form of spamming.
In the event of ads being published, the user guarantees the availability and / or ownership of the good / service covered by the advertisements. The user also guarantees that his ads do not infringe any copyright or industrial property right or any other right of third parties. Therefore, in the event of a dispute by a third party regarding any announcement or conduct linked to it, the user assumes full responsibility and undertakes to hold UCapital24 harmless and harmless from any damage, loss or expense.
You represent and warrant that you possess, or have obtained, all the rights, licenses, consents, authorizations, powers and / or authority necessary to have the rights granted herein for any content you share, post or publish. exhibits on or through the Services. Furthermore, it acknowledges that this content does not include material covered by copyright or other proprietary rights, unless it has the necessary authorizations or if it is legally authorized to publish the material and to sell the license described above to UCapital24.
1.5. Use of the Services
The user may use the Services only in accordance with the steps of UCapital24, an integral part of the User Informative, as well as all applicable Laws, Regulations and Regulations.
Our Services are constantly evolving and as such, they may occasionally be modified, at our discretion. We may interrupt (permanently or temporarily) the provision of the Services or any functionality within them, towards the individual user or users in general. We retain the right to create, at our sole discretion and at any time, limits on use and storage. We may also remove or refuse to publish the content on the Services, suspend, terminate and recover the username, without any responsibility towards the user.
Considering the fact that UCapital24 grants access to and use of the Services, the user accepts that UCapital24 and its third-party suppliers and partners may display advertising on the Services or in connection with the display of the contents or information from the Services provided. You agree not to abuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions we provide.
Nothing of the following is permitted when accessing or using the Services:
• access, tamper with, or use non-public areas of the Services, computer systems of UCapital24, or technical supply systems of UCapital24 suppliers;
• probe, scan, or test the vulnerability of any system or network or violate or force any security or authentication measures;
• access, search or attempt to access or search for the Services through any tool (automatic or otherwise) that is not through our current available interfaces and provided by UCapital24 (NOTE: entering the Services is permitted if performed in compliance with the provisions of the robots file .txt, however, it is expressly forbidden to recover data from the Services without the prior consent of UCapital24);
• falsify the TCP / IP packet header or any part of the header information in any e-mail or post, or in any use of the Services to send altered, misleading or false identification of the source;
• interfere with, or interrupt (or attempt), the access of any user, host or network, including, without limitation, send a virus, overload, invade, send unsolicited mail, do mailbombing to the Services, or by scripting the creation of Content in such a way as to interfere with or create an excessive load on the Services.
If the user intends to reproduce, modify, create derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit or otherwise use the Services or Content on the Services, he must use the interfaces and instructions, except as allowed through the UCapital24 Services, as well as the relevant Terms.
To use the services made available by UCapital24 it is necessary to create an account.
The user will also be responsible for safeguarding his or her account, therefore it is advisable to use a secure password which is limited to its use. We cannot and will not be responsible for any loss or damage arising from failure to comply with the above.
We may need to provide certain communications, such as service announcements and administrative messages. The aforementioned are considered part of the Services and the account, and their reception may be non-discretionary. In case of entering the phone number connected to your account and subsequently modified or deactivated, you will need to update your account information to prevent us from communicating with anyone who acquires the previous number.
1.7. Resolution of the present Terms
We can suspend or deactivate the account or cease supplying the Services in whole or in part, at any time and for any reason, or without any reason, including, but not limited to, the case in which we reasonably believe that: (i) l user has violated these Terms, (ii) the user represents for us a risk or a possible legal exposure; (iii) the account must be removed due to unlawful conduct; (iv) the account may be suspended due to prolonged inactivity; or (v) the provision of the Services to the user is no longer commercially feasible. We will make every reasonable effort to inform you via the email address associated with your account. In all these cases, the Terms will be resolved, including, without limitation, the license to use the Services, except for the following sections that will continue to be applied: par. 1.2. Privacy, par. 1.5. Use of the Services, par. 1.9. Limitation of liability and par. 1:10. General Clauses.
In the event that the account has been accidentally deleted, the user can contact Customer Service at email@example.com .
1.8. Licence for the use of services
UCapital24 provides a personal, worldwide, royalty-free, non-transferable and non-exclusive license to use the software provided as part of the Services. This license has the sole purpose of enabling the user to use and enjoy the benefits of the Services provided by UCapital24, in the forms permitted by these Terms.
The Services are protected by copyright, trademarks and other laws. Nothing in these Terms grants the user the right to use the name of UCapital24 or any of its trademarks, logos, domain names and other features of the distinctive signs of the UCapital24 trademark. All rights, titles and interests in and in relation to the Services (excluding content provided by users) are and will remain the exclusive property of UCapital24 and its licensors. Any feedback, comments or suggestions you can provide regarding UCapital24 or the Services is entirely voluntary and we will be able to use such feedback, comments or suggestions, if we consider them adequate and without any obligation towards the user.
1.9. Liability limitations
By using the Services, the user accepts that the responsibility of UCapital24, its parent companies, affiliates, affiliated companies, officials, managers, employees, agents, representatives, partners and licensees, falls within the limits set by the country of residence.
UCapital24 cannot be held responsible to the user, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside of its own control or of its subcontractors. Furthermore, UCapital24 will not be responsible for damages, losses and costs incurred by the user as a result of the failure to execute the contract for reasons not attributable to him.
The user undertakes to hold UCapital24 harmless (and also any companies controlled by it or its affiliates, its representatives, collaborators, consultants, administrators, agents, licensees, partners and employees) against any liability or liability, including any legal expenses incurred to defend oneself in court that may arise in the event of damage caused to other users or third parties in connection with the uploaded content or the violation of the terms of the law or these conditions.
Therefore, UCapital24 will not be responsible for:
• any losses that are not a direct result of the breach of the contract by UCapital24;
• any loss of business opportunity and any other loss, even indirect, suffered by the user;
• incorrect or unsuitable use of the application by users and / or third parties.
1.10. General Clauses
These Terms may be changed from time to time. These changes will not be retroactive, and the most recent version of the Terms, which can be found on this UCapital24 portal, will govern our relationship with the user. Changes to the Terms which do not concern new functions or which are not made for legislative reasons and which affect the rights or obligations of any party affected by them, will be notified (push) no later than 15 days before they enter into force.
In the event that any provision of these Terms is held to be invalid or unenforceable, such provision will be limited or eliminated to the minimum extent permitted, and the remaining provisions of these Terms will remain in full force and effect. UCapital24's failure to apply any right or provision of these Terms cannot be interpreted as a waiver of such right or provision.
These Terms represent an agreement between the user and UCapital24 srl, a company with registered office in Italy, Milan, at Via Molino delle Armi, 11. For any questions regarding these Terms, contact our Customer Service at firstname.lastname@example.org .
2. Information shared by us
We need certain information to provide our Services. For example, the user must have an account in order to upload or share content on the UCapital24 platform. When he chooses to share the following information on the platform, UCapital24 collects and uses it to make the Services work.
2.1. General information on the account
In the event that the user chooses to open an account, he must provide some personal data in order to allow the provision of our Services. This includes a display name (for example "UCapital24Milano"), a username (for example, @ UCapital24Milano), a password and an e-mail address or a telephone number. The display name and user name are always public, but you can use both your real name and a pseudonym.
2.2. Information to the Public
Most of the activity on UCapital24 is public, including information on the profile, time zone and language, as well as the date on which the account was created. The lists that the user creates are also in the public domain, the people who follow and follow him; as are the "likes", the comments, the number of "likes" received, which accounts you are supporting, and if you had access to a live live or deferred. Information posted to the individual user by other people using our Services may also be public. For example, someone could mention another user in a comment. You are responsible for any information you provide through our Services. In the event of updates to the public information on the UCapital24 platform, we will reproduce the updated content also on any other connected applications.
In addition to providing its public information to the world directly on UCapital24, we also use technologies such as application programming interfaces (APIs, Application Programming Interfaces) and automatic copies that make that information available for websites, for applications, and for the uses of other subjects, for example, by viewing comments on a new site, or by analyzing the comments relating to UCapital24.
2.3. Contact Information and Telephone Books
We use contact information, such as e-mail address or phone number, to authenticate and keep both accounts and our protected services, and to help prevent spam, fraud and abuse. We also use contact information to personalize our Services, enable certain features, and to send information about them. By communicating the telephone number, you agree to receive messages from third parties on behalf of UCapital24 on the number indicated by the user, in accordance with the legal provisions of your country of origin. UCapital24 also uses the contact information for market surveys, according to the provisions of the law of the country of origin.
The user can subscribe to UCapital24 through an account of another service such as Twitter, Linkedin or Facebook, or connect their UCapital24 account to these other services. In this case, the information of that service will be used, including the e-mail address, friends or contact list, to recommend further content.
If e-mail messages are sent by users, they will be kept with the associated e-mail address and contact information, to respond to lawful and appropriate requests.
2.4. Direct Messages and Private Communications
We provide certain features to allow you to communicate privately or to monitor who sees all kinds of content. For example, you can use Direct Messages to have non-public conversations on UCapital24 or to protect comments.
When you communicate privately with other users by sending or receiving direct messages, we store and process communications and information related to them. This includes the scanning of links to detect malicious content, links to URL abbreviations, any spam and prohibited image detections, and analysis of problem reports.
We also use information regarding communications between users and when they occurred (but not their contents) to better understand the use of our Services, to protect the security and integrity of our platform, and to show more content relevant. We share the contents of the direct messages sent, not using them to suggest advertising. When using functions such as direct messages to communicate, it should be remembered that the recipients have their own copy of the communications on UCapital24 which could therefore duplicate, store or share again, even if the copy of such messages is deleted by only one user.
2.5. How to monitor the information shared with us
Privacy and security settings allow you to decide:
• whether the comments should be publicly available on UCapital24;
• when and how the user can detect sensitive content on UCapital24;
• if the user wishes to block other UCapital24 accounts.
3. Additional information we receive from the users
When you use our Services or other websites or mobile applications that include our content and those of third parties, including advertisers, we receive certain information. We use the following data in the same way as shared information, to provide our Services.
3.1. Data on Position
We may access information relating to the registration and current position of the user, for example, indicatd by either IP address or device settings, to configure and safeguard each individual account in a safe and reliable manner, and to provide our Services.
Depending on the settings, we may collect, use and retain further information about your location, such as your precise current location or the locations from which you previously used UCapital24, to provide or customize our Services, including more relevant content such as local trends , stories, advertisements and suggestions on the people to follow.
3.2. Links and Web Data
The site contains links to other websites that may have no connection with UCapital 24. UCapital24 does not control or monitor such websites and their contents and therefore cannot be held responsible for the contents of these sites and of the rules adopted by these, also with regard to privacy and the processing of personal data during navigation operations. Users are advised to pay attention by connecting to these sites through the links on the UCapital24 platform and to carefully read the relative conditions of use and privacy policies. This document does not apply to third-party websites. The platform provides links to these sites solely to facilitate the user in searching and navigating and to facilitate hypertext links on the Internet to other sites. The activation of the links does not imply any recommendation or indication of UCapital24 for accessing and browsing these sites, nor any guarantee as to their contents, services or goods provided by them and sold to users.
3.4. Log data
We receive information when viewing content or interacting in any way with our Services, the so-called "Log Data" even without having created an account. For example, we may receive information if you visit our websites, if you access our Services, interact with our e-mail notifications or use your account to authenticate to a third-party service that includes UCapital24 content. Log Data includes information such as the IP address, the type of browser used, the operating system, the reference web page, the pages visited, the location, the telephone operator, the device information (such as application IDs and device) , search terms and cookie information. We also receive Log Data if you click on a link, view it or interact with links on our Services, such as if you choose to install another application via UCapital24. We use Log Data to provide our Services and guarantee their protected, reliable and incisive execution. For example, we use Log Data to protect account security and to determine what content is spread on our Services, as well as to improve the content shown, including advertisements.
In addition, we use the information provided and the data received, including log data and data from third parties, to determine the topics that the user might be interested in, the age and the languages spoken. This helps us to better design our Services and personalize the content shown, including advertisements.
3.5. Advertising operators and other partners for the ads
UCapital24 adheres to the Principles of Self-Regulation for Online Behavioral Advertising which allows the decline of advertising proposals based on interest. Furthermore, concerning any advertisement, UCapital24 prohibits advertisersfrom posting ads prohibited by law or dealing with catheogires considered particular as race, religion, politics sexual life or health. The advertisements might be published on the user pages even on the basis of interests emerged following profiling activities to which the user has agreed to during the registration phase to this Social Network.
3.6. Third Parties and Other affiliates
We may receive information from third parties that are not our advertising partners, like other users on UCapital24, partners that help us assess the security and quality of content on our platforms, our affiliates and other services on which you can click from your own UCapital24 account.
The user could choose to link his or her UCapital24 account to another service account, and this other service could send us information regarding the use of the account on that particular service. We use the information we receive to provide features such as multiple sending, authentication between electronic services and to optimize our services.
3.7. Customization between devices
Access to UCapital24 through a browser or device involves the association of the same to the user's account, for authentication, security and personalization purposes. In light of the provisions of the settings, we may also associate the account with browsers or devices other than those used to connect to UCapital24 (or associate the device or disconnected browsers with other browsers or devices), in order to provide and customize our Services.
3.8. How can we monitor the additional information we receive
The data and personalization settings of UCapital24 allow you to decide:
• whether or not to display advertisements based on user interest on UCapital24 or elsewhere;
• how to personalize your experience on the various devices;
• to allow us to acquire or not precise location via IP address;
• to allow us to personalize or not our experience based on the places visited, detected by means of the IP address;
• to allow us to trace the websites on which the contents of UCapital24 are displayed.
It is possible to use UCapital24 data to analyze:
• advertisers who have included the user in a targeted public in order to offer advertisements;
• demographic and interest data relating to your account coming from our advertising partners;
• information that UCapital24 has deduced on the individual user, such as age group, gender, languages and interests.
4. Information we share and publish
As highlighted above, the UCapital24 platform is designed in order to spread widely and instantly all publicly shared information through our Services. The disclosure of the user's personal data is justified either by the need to provide our services, or by law. In any case, the user has total knowledge of it considering that the above is fully governed in this document.
4.1. Suppliers of service
We require third party service providers to perform functions and provide services in the countries in which we operate. For example, we use a variety of third-party services to enable us to provide our Services, such as hosting the various sites and to enable us to understand the use of our services, such as Google Analytics. We may share private personal data with these service providers in compliance with the obligations set forth in this document and any other appropriate measures regarding confidentiality and security, provided that such third parties use private personal information solely on our behalf and in compliance with the our instructions. We share information with service providers for the purpose of processing payments, preventing, detecting and investigating fraud and other illegal activities; facilitate the resolution of disputes such as reimbursements or re-payments and for other purposes related to the acceptance of credit and debit cards.
4.2. Laws, damages and public interest
Without prejudice to any provision to the contrary contained in this document on the controls that we may have proposed, we may maintain, use or disclose personal data if we believe that this is reasonably necessary:
• to comply with laws, legal procedures, or valid requests from state authorities and bodies;
• to safeguard the safety of each person;
• to safeguard the security or integrity of our platform, including collaborating to prevent spam, abuse, or malicious operators of our services, or to explain the reasons why we have removed a content or account from our services;
• to combat fraud, respond to security or technical problems;
• to safeguard our rights or property or the rights and property of those who use our services.
4.3. Affiliateds and changes to property
4.4. Non personal information
We share or disclose non-personal data, such as aggregated information including the total number of times users have participated in a post, people who clicked on a particular link or voted in a poll in a post (even if be it a single person), the topics discussed by users on the UCapital24 platform, or reports to advertisers about the number of people who viewed or clicked on their ads.
5. Shared management of the personal information
The user has total control over the personal data he shares with us. You can access this data or rectify it at any time, and can also deactivate your account. We provide tools to refuse, restrict or withdraw consent, where possible, to the use of data provided to UCapital24. Furthermore, we provide the portability of the shared data through our services and provide simple ways to contact us.
5.1. Access to your personal data and modifications
If the user has registered an account on UCapital24, he will receive the account tools and settings to access, correct, delete or change the personal data provided and associated with his account.
UCapital24 keeps the Log Data for a period not exceeding 24 months. The individual account can be deactivated and then deleted in the Account Setup section, deleting the corresponding profile. If deactivated, the UCapital24 account, as well as the display name, user name and public profile, will no longer be visible.
Search engines and other third parties may still keep copies of public information, such as profile information and public posts, even after deleting information from our services or disabling the account.
5.3. Opposition, restrictions and removal of consent
If the user connects to their UCapital24 account, they can manage the Privacy settings and other account features at any time.
5.4. Additional information and assistance
Corso Giacomo Matteotti 1
20123 Milano – MI
6. People underage and services
Our services are not aimed at children, and you cannot use them if you are under the age of 16. Furthermore, the user must necessarily have reached the age set in their own country, in order to consent to the processing of personal data.
7. Our global operations and the Privacy Shield
To offer the services in question, we operate globally. Where the laws of your country allow it, you authorize us to transfer, store and use the data in the United States, Ireland and any other country in which we operate in some of the countries to which we transfer personal data, the privacy and data protection laws and the rules relating to access to data by state authorities and bodies may differ from those in force in your country of origin.
When we transfer personal data outside the European Union or the EFTA states, we guarantee an adequate level of protection for the rights of the data subjects based on the adequacy of the data protection laws of the recipient country, of the contractual obligations imposed on the recipient of the data (the investigations may require the use of the standard contractual clauses, as better described below) or the principles sanctioned by the Privacy Shield stipulated between the EU and the USA, and between Switzerland and the USA.
UCapital24 complies with the principles established by the Privacy Shield stipulated between the EU and the USA, and between Switzerland and the USA (the "Principles") relating to the collection, use, sharing and storage of personal data by the European Union and Switzerland, as described in the our Privacy Shield certification between the EU and the USA, and between Switzerland and the USA.
By participating in the Privacy Shield, we will try to resolve any dispute concerning our compliance with the Principles, through the internal complaint resolution procedure of UCapital24, or through the independent JAMS dispute resolution body and, under certain conditions, through the procedure arbitration of the Privacy Shield.
8. Privacy Informative Modifications
9. UCapital24 Rules
UCapital24 believes that anyone should be able to publish and share ideas and information instantly, without limitation. In order to protect the security and experience of users using the UCapital24 platform, we have established certain limitations on the type of content and authorized behavior. These limitations are indicated in the UCapital24 Rules, set out below.
All persons accessing the UCapital24 Services must comply with the rules therein. Should they depart, UCapital24 is authorized to apply one or more of the following countermeasures:
• request the removal of the prohibited content as a condition to be able to create new posts and interact with other UCapital24 users;
• temporarily restrict the possibility of creating posts or interacting with other UCapital24 users;
• ask for verification of account ownership with a phone number or email address;
• permanently suspend the account (or accounts).
If new accounts are created to circumvent a permanent suspension, we will suspend the new and additional accounts.
UCapital24 may consider it necessary to amend these Rules, at its own discretion. The latest version is always available at https://ucapital24.com
The rules indicated in these Rules of UCapital24 govern the organic content on our platform.
10. Limitations relative to usage and content of UCapital24
10.1. Intellectual Property
Trademarks: we reserve the right to suspend accounts and take the necessary measures if a trademark, including the name and / or commercial logo, is used in such a way as to deceive or confuse users about belonging to a particular brand.
Copyright: we will respond to clear and complete reports of alleged copyright infringements. Our copyright procedures are set forth in the Terms of Service.
10.2 Explicit Violence and Adult Content
We consider explicit violence any form of multimedia content that shows blood, death, serious injury, violence or surgical procedures. We consider all pornographic and / or those that appear to be sexually exciting content to be adult content.
10.3 Illicit Use
You may not use our Services for illegal purposes or to conduct illegal activities. By using UCapital24, they agree to comply with all applicable laws governing online conduct and content posted on the Internet.
Sometimes we could prevent certain content from becoming trendy.
This includes content that violates the UCapital24 Rules but also content that attempts to manipulate trends.
10.5 Third parties ads in video format
Without our prior consent, you may not post, post or display video content that includes third-party advertising, such as sponsored images or pre-roll video ads, about our services or through these services.
10.6 Improper Use of usernames
Sale of usernames: it is forbidden to buy or sell UCapital24 usernames.
Abusive appropriation of usernames: abusive appropriation of usernames is prohibited. Here are some factors we consider to determine if a conduct constitutes abusive appropriation of usernames:
• The number of created accounts;
the creation of accounts with the purpose of preventing other users from using those accounts’ names;
• The creation of accounts with the purpose of selling them;
• the use of third-party content feeds to update and maintain accounts with the names of these third parties.
UCapital24 can also remove accounts that remain inactive for more than six months.
10.7 Abusive Behaviour
In order to make sure that people feel confident in expressing different opinions and beliefs, we prohibit any behavior that spills over into abuse, including harassment, threats or intimidation to silence another user.
The context is important in evaluating abusive behavior and identifying the most appropriate countermeasures. For example, we take the following factors into consideration:
• the behavior is directed to a specific individual or group of people;
• the report was presented by the victim of the abuse or by a witness;
• the behavior has great resonance and pursues a legitimate public interest
10.8 Violence and physical damages
Violence: it is forbidden to address threats of violence or to wish serious physical damage, death or illness to a specific individual or group of people. This includes, but is not limited to, terrorist threats and the apology of terrorism. Also it is not allowed affiliation to organizations that, outside or inside the platform, implement, theorize or promote violence against civilians to carry on their claims.
Self-harm and suicide: it is forbidden to promote and encourage self-harm or suicide.
Child sexual exploitation: it is forbidden to promote child sexual exploitation.
10.9 Abuse and offensive behaviour
Abuse: it is forbidden to harass someone or incite others to do so. We consider abusive behavior all attempts to harass, intimidate or reduce someone to silence.
Unwanted sexual advances: it is forbidden to pester any other user by sending unwanted content of a sexual nature, turning it into a sexual object or having other inappropriate sexual behavior.
Offensive behavior: it is forbidden to promote violence against other people, threaten or harass them based on race, ethnicity, national origin, sexual orientation, sex, sexual identity, religion, age, disability or serious illness
Offensive images and names: it is forbidden to use offensive images or symbols in your profile picture or in the profile header. It is forbidden to use the user name, the display name or the profile biography to hold abusive behavior, such as harassing someone or expressing hatred towards a protected person, group or category.
10.10 Private information and multimedia intimate content
Private information: it is forbidden to publish and / or post private information of other users without their consent and their explicit authorization. Definitions of private information may vary based on local laws.
Intimate multimedia content: it is forbidden to publish and / or share intimate photos or videos of a user made or distributed without his consent.
Exposure / hacking threats: it is forbidden to threaten to expose private information or someone's intimate multimedia content. Also, it is forbidden to threaten to violate or compromise someone's digital information.
It is prohibited to impersonate individuals, organizations or groups with the aim of deceiving, confusing or tricking other people (or in such a way as to produce these effects). The user can maintain satirical accounts, news reports, as long as they are not aimed at sending spam or committing abuses.
10.12 Spam and safety
We are committed to protecting users on UCapital24 from spam and technical abuse. In order to promote a stable and secure environment on UCapital24, the user cannot perform or attempt to perform the following actions when accessing or using UCapital24:
• Access, tamper with or use the non-public areas of UCapital24, the computer systems of UCapital24 or the technical systems of distribution of the providers of UCapital24;
• To probe, scan or test the vulnerability of a system or network or violate or circumvent security or authentication measures;
• Access or search (or attempt to access or search) on UCapital24 by any means (automated or otherwise) other than the published interfaces, currently available, provided by UCapital24 (and only in accordance with the applicable terms and conditions), unless that you do not have specific authorization arising from a specific agreement with UCapital24.
It is noted that the scanning of UCapital24 for crawling purposes is admissible if done in compliance with the provisions of the robots.txt file, while the extraction of data carried out with automated methods (scraping) without the prior consent of UCapital24 is expressly prohibited.
• Falsify the header of a TCP / IP packet or part of the header information in any email or post or otherwise use UCapital24 to send altered, misleading or false source identification information.
• Interrupt or interfere with the access of a user, a host or a network, for example by sending viruses, overloading the system or using flooding, spamming or mail-bombing techniques to the detriment of UCapital24 services or intervening through scripts on the creation of contained in such a way as to interfere with UCapital24 or create an excessive load.
Any account carrying out the activities indicated below may be subject to temporary blocking or permanent suspension.
• Malware / phishing: it is forbidden to publish or insert links to harmful contents that are intended to damage or alter another person's browser or computer or to compromise its Privacy.
• Spam: it is forbidden to use the services of UCapital24 in order to send spam. Spam is generally intended as a massive or aggressive activity that attempts to manipulate or alter UCapital24 or the experience on UCapital24, aimed at diverting traffic or users' attention towards accounts, initiatives, products or services that are not related. Here are just a few factors we take into consideration to determine if the implemented behavior is considered spam:
1. Posts or Direct Messages consist mainly of shared links without any comment;
2. numerous spam reports were submitted against a user;
3. the user publishes replies, mentions or duplicate (or very similar) content on multiple accounts or multiple duplicate updates on a single account or creates duplicate or very similar accounts;
4. the user publishes more updates on a popular or trendy topic with the intention of subverting or manipulating the topic to divert traffic or attention to accounts, initiatives, products or services that are not related;
5. the user sends a large number of unwanted replies or mentions;
6. the user adds other users to lists in a massive or aggressive way;
7. the user repeatedly publishes the account information of other users as if they were his own (eg organic, profile URL, etc.);
8. the user publishes misleading links (eg affiliate links, links to malware programs / click capture pages, etc.);
9. the user creates fictitious accounts, as well as false views or interactions with accounts;
Accounts created to replace suspended accounts can be suspended permanently.
10.13 Content Visibility
The accounts under examination or for which we have detected the sharing of content that violates these Rules could enjoy account visibility or related limited posts in various parts of UCapital24, including research.
II. General Sales Conditions
• Distance contract: sales contract or provision of services, concluded between the professional and the consumer, without the physical and simultaneous presence of the professional and the consumer through the exclusive use of one or more means of distance communication.
• Supplier: UCapital24 S.p.A. (p.i. 10144280962), in the person of his l.r.p.t. dr. Gianmaria Feleppa, with registered office in Milan, via Molino delle Armi 11 - operational headquarters in Milan, Corso Giacomo Matteotti n. 1 / A - registered with the Milan Chamber of Commerce No. Rea MI-2509150;
• Premium Services: paid services listed below that can be purchased on the platform (subject to registration) www.ucapital24.com;
• Social network: digital platform www.ucapital24.com
• User or Premium User or Client or Institutional Client: user already registered on the www.ucapital24.com platform that means or has already purchased Premium Services;
12. Object of the Contract
This distance contract has as its object the supply to the User of information and financial analysis services, defined later also as "Premium Services", upon payment of a fee that varies according to the services requested and whose size is indicated in the special web pages that describe them.
These services, specifically described in the following art. 17, are made available by UCapital24 to its Customers, subsequently also "Users" or "Premium Users", via e-mail and on the website www.ucapital24.com in a special area of the social network, accessible only upon registration with the same. During the contract period UCapital24 will be able to develop new Premium Services. These services may be offered for payment to customers who request them, or be offered free of charge to those who have subscribed to some of the Premium Services.
13. Nature of the offered service
The Premium Services provided by UCapital24 aim to provide an exhaustive picture, within the limits of the data and processing deemed useful and appropriate by UCapital24, of information, analysis and indications that do not represent in any way a solicitation to public savings.
In fact, every investment choice is the sole responsibility of the investor, given that UCapital24 only provides information that can be evaluated by the Client. The UCapital24 is therefore not responsible in any case for the operations carried out by the Users and for any direct or indirect damage caused by incompleteness or inaccuracy of the information and / or by any delay, inaccuracy, error, interruption or omission in the provision of the service. The choice to use the data and information provided is the sole responsibility of the User, on which all risks and consequences that may derive from the use of the data and information provided also apply.
14. Methods to conclude the contract
In order to take advantage of some or all of the selected Premium Services, this contract must be signed by sending the application form to the desired services, complete with the requested data and paying the fee according to one of the methods set forth in the following art. 16.
The compilation of the subscription form for the services of UCapital24, carried out according to the guided itinerary prepared with obligatory steps, ratifies the acknowledgment of these General Conditions and its sending involves the unconditional acceptance.
We will also request the reading of our Customer Informative pursuant to art. 13 EU Regulation 679/2016. The Customer is solely responsible for printing the text of these General Conditions and the Customer Information.
The contract is considered concluded when UCapital24 confirms, with a specific e-mail communication, that it has received the data transmitted by the User, subject to the successful completion of the payment.
Please note that this contract conclusion procedure is not applicable to the API Feed Service, for which there is a need for a direct contact with confidential contracting.
14.1. “Premium” Option
The "Premium" option is provided for the Analysis & Segnals services, Roboadvisor, Expert Advisor & M&A and allows the user to obtain the desired service by paying the relative highlighted price.
14.2. “Premium Pro” Option
The "Premium Pro" option, provided for the Analysis & Segnals services, Roboadvisor, Expert Advisor & M&A, allows the user to obtain the desired service by paying the relative price highlighted. Each service purchased through the "Premium Pro" option contains additional additional features as described in the art. 17.
14.3. “Trading Suite” Option
The "Trading Suite" option is provided for Analysis & Segnal, Roboadvisor and Expert Advisor services. This option allows the user to open a Live account with one of our affiliated brokers. The latter are responsible for the account activation procedure and the related contracting with the user.
It is specified that the Customer who requested this option has the right to use the Analysis & Segnals, Roboadvisor and Expert Advisor services free of charge.
14.4. Trial Period
UCapital24 offers trial periods for all the Services - excluding "Feed Api" - for a period of 7 days and free of charge ("trial period"). However, UCapital24 reserves the right to cancel or change the terms of this trial period at any time without prior notice and without incurring any liability of UCapital24 in compliance with the applicable law.
In order to take advantage of the trial period relating to the chosen Service, UCapital24 will ask the user to follow the procedure for the conclusion of the contract and, therefore, provide his payment data before starting it. By providing these data, the user accepts these General Conditions and agrees that UCapital24 can automatically charge him the cost of the paid Service starting from the first day after the end of the trial period, with a monthly charge which will be communicated to him in advance. If the user wishes to avoid this charge, he will have to withdraw (free of charge) from the chosen Service before the end of the trial period (as reported) expressing his will by email to email@example.com, clearly indicating his name user and their registration email..
15. Contract Duration
The contract starts from the date of sending to the client by UCapital24 of the communication by e-mail of activation of the services purchased.
The subscription to the chosen Service has a monthly duration and is renewed automatically by making the payment according to the rates in force, except for the user's right of withdrawal, as provided for in the following art. 20. UCapital24 reserves the right to withdraw from this contract in advance. The aforementioned withdrawal will be exercised by registered letter with return receipt, e-mail to the address provided when registering or Pec at the address provided at the time of registration. This cancellation will take effect thirty days after receipt of the communication. In this case, except for the causes of termination for the violation of the obligations pursuant to art. 18 as well as for the express termination clauses pursuant to art. 21, UCapital24 will return to the User the portion of the consideration proportional to the period of time that will not be used by the same, at the time the withdrawal became effective.
The user, with the exception of the causes of withdrawal pursuant to art. 20, will have the right to terminate, at any time and at any time, this contract by completing the appropriate downloadable form (specific link). This form must be submitted in the following ways:
- by mail to firstname.lastname@example.org
- by registered letter to UCapital24 s.r.l., Corso Giacomo Matteotti n. 1 / A, Milan (20121).
This cancellation will produce its effects after 30 days from the communication, without any penalty, but with payment obligation of the current month.
16. Economic Conditions
By signing this contract, the User undertakes to pay to UCapital24 the amount indicated online in the relevant section. Except for the aforementioned trial period provided for in art. 14.4., The monthly amount of the Service must be paid in a single installment, in advance, at the time of signing the contract according to the payment methods indicated in the service subscription procedure and shown below:
1) Paypal: in this case the financial information will be managed automatically by www.paypal.com without UCapital24 and / or third parties having access to it.
In the event of total or partial non-payment, UCapital24 reserves the right not to activate the purchased service, pending receipt of the remaining amount.
Once the payment has been made and the successful outcome has been verified, UCapital24 will provide the user with access to the Services for a fee and will communicate it via e-mail and at the same time the Customer will receive payment receipt issued by Paypal.
UCapital24 reserves the right to change, in increasing or decreasing, the price of the service subscription or to establish new fees for additional services. In this case, nothing will be due by the parties until the expiry date of the current monthly payment.
17. Service Descriptions
The services offered by UCapital24, visible in the relevant Premium section of the website www.ucapital24.com, are the following:
• Analysis & Signals
Analysis & Signals is the service that allows registered users to receive macroeconomic, financial, geopolitical and buy / sell signals via email or via a website.
This service can be purchased individually, at the relative cost indicated, in the "Premium Option" version, or in the "Premium Pro Option" version. The Premium Pro version differs from the Premium version in that, in addition to the analyzes and signals, it also includes the service related to the "Stock Analysis".
The Analysis & Segnals service will also be provided free of charge if the user has opened a Live account with our affiliated brokers.
• Expert Advisor
Expert Advisor is the service that allows you to purchase automated trading strategies created by our analysts and computerized in algorithms that operate automatically and autonomously managed by the users themselves.
This service can be purchased individually, at the relative cost indicated, in the "Premium Option" version, or in the "Premium Pro Option" version.
In the "Premium Option" version, the customer gains access to all the strategies relevant to the different market phases: intraday, microtrend, medium-long term. The Customer may have access to the aforementioned requested service, through the appropriate interface on the platform, or by activation both on his own personal account and on the Live account opened through our affiliated broker. In the latter case, it is specified that the customer does not in any way provide UCapital24 with data relating to his trading account.
The Premium Pro version differs from the Premium version in that, in addition to the aforementioned strategies, it includes a weekly update of the algorithms.
The Expert Advisor service will also be provided free of charge if the user has opened a Live account with our affiliated brokers.
The Roboadvisor is a robotic advisor who, based on certain parameters chosen by the user, in relation to the risk attitude, proposes and recommends an optimal allocation of funds.
This service can be purchased individually, at the relative cost indicated, in the "Premium Option" version, or in the "Premium Pro Option" version.
The Premium Pro version differs from the Premium version as it includes a daily update about the aforementioned proposals and recommendations.
The Roboadvisor will also be provided free of charge, if the user has opened a Live account with our affiliated brokers.
• M & A
M&A provides information and data relating to the most recent Venture Capital, Private Equity, Real Estate, IPO and M&A agreements and related investors.
This service can be purchased individually, at the relative cost indicated, in the "Premium Option" version, or in the "Premium Pro Option" version.
The Premium Pro version differs from the Premium version in that the user gets an exclusive news and analysis service concerning the M&A world, delivered on a weekly basis.
The Roboadvisor will also be provided free of charge, if the user has opened a Live account with our affiliated brokers.
• Feed Api
With Feed Api, companies or institutional bodies have the option of requesting a version of the previous services adapted to their needs, which can only be purchased through confidential negotiation and direct contact in the specific section.
18. User’s obligations
The User undertakes to use the services provided by UCapital24 within the limits described below:
- the use means, as for one's own personal needs, excluding any different use or purpose as well as to comply with any applicable legislation, incurring, otherwise, in civil and criminal liability established by law;
- not to reproduce any data, information, image or text obtainable through the service provided, not to retransmit them, not even via the Internet, not to reprint, photocopy them, distribute them, publish them, lend them or rent them, and therefore keep them confidential and confidential and not to circulate them in any way, unless prior consent is requested from UCapital24;
- to follow all the instructions provided by Ucapital24 for the use of the service itself.
The User who subscribes to the Premium Services of UCapital24 cannot in any way have user collection functions with their use of the services covered by the subscription.
All the analyzes and indications reported in the Premium area of the www.ucapital24.com are protected by Copyright and cannot be reused in public form - either in actual format or by creating extracts - without having first requested and obtained the prior authorization of UCapital24.
The redistribution via e-mail or via the web (for example on a network forum) of the advice, or of the information provided to a Premium User in the services purchased by him, represents a violation of the contract and of the aforementioned copyright and, if established, authorizes UCapital24 to terminate of the same according to the art. 21.
The User must also set up and maintain - at his own care and expense - everything necessary to enable UCapital24 to transmit the service, such as, for example, internet connection, e-mail service, etc.
The present contract cannot be transferred by the User to third parties natural or legal persons, without the prior written consent of UCapital24.
19. Obligations and Liability Exclusion of UCapital24
The advice, analyzes, operational strategies, information and services provided to the Premium User by UCapital24, while aiming to outline a complete picture of information, analysis and indications, do not represent at all a solicitation to buy or sell the financial products covered of information, analyzes and indications provided.
The Premium Services listed and described in art. 17 and object of this contract must not be considered as a solicitation to public savings, but must be understood as technical-financial services of a standardized nature, not having as their object personalized investment advice provided in the context of a bilateral relationship with the investor. In fact, not being able to know the needs and the patrimonial situation of every single visitor, it is not possible to propose any kind of personalized advice and it will be the responsibility of each User to adapt the operating strategies indicated to his specific personal situation.
UCapital24, expressly draws the User's attention to the fact that all the information, analyzes and operational strategies provided are obtained and processed based on sources and data that the company believes to be reliable, but whose absolute certainty cannot be guaranteed and accuracy. Therefore, the User releases UCapital24 from any liability deriving from falseness, erroneousness, incompleteness, inaccuracy, omission of alteration of the data due to data providers of UCapital24, or due to errors committed in good faith by its own analysts.
UCapital24, has no obligation of result regarding the methods and / or purposes for which the information and analyzes provided will be used. In any case, UCapital24 will not be held responsible to users or third parties for any type of direct or indirect damage caused by the analyzes and recommendations indicated on the platform by the Premium Services, as well as by any incompleteness and inaccuracies in the information , from any delay, inaccuracy, error, interruption or omission in the provision of the service.
In order to ensure maximum transparency, if an investment information or analysis interests a company linked to UCapital24 by corporate relations, or a security held in the portfolio by the same, UCapital24 undertakes to ensure non-existence as of now of any possible conflict of interest, given that the present contract concerns only automated and in any way customizable services. Otherwise, in the case of reserved and personalized contracting services, this circumstance will be the subject of a specific agreement.
The User hereby exempts UCapital24 from any liability relating to and / or in any case deriving from the suspension, interruption or imperfect receipt of the service due to causes not attributable to the same. By way of example, but not limited to, the following circumstances are indicated: power outages, irregular operation of the equipment, suspension or revocation of licenses, permits and authorizations necessary for data collection or for the distribution of the service as a result of entry into force of new laws or regulations, elimination or changes in the operation of computer networks for data transmission, labor disputes, strikes, riots and in general, any cause attributable to unforeseeable circumstances or force majeure and to causes not attributable to UCapital24, except for the mandatory limits of the law.
UCapital24 undertakes to exercise the utmost care to avoid any interruption, even if only temporary, but the User acknowledges that UCapital24 cannot be held responsible for any consequence deriving from the aforementioned possible interruptions.
Furthermore, the unpredictability of changes in scenarios, typical of stock markets, means that no forecast expressed by UCapital24 analysts can be considered safe.
20. Withdrawal right
Pursuant to Legislative Decree n. 206/05 of 6 July 2005, and subsequent amendments, the User has the right to exercise the withdrawal from this contract within fourteen (14) days from the date of receipt, by e-mail, of the communication of confirmation of the services purchased, filling in the appropriate form can be downloaded here Withdrawal Form. This form must be sent, in the aforementioned deadline, as follows:
- by mail to email@example.com
- by registered letter to UCapital24 s.r.l., Corso Giacomo Matteotti n. 1 / A, Milan (20121).
21. Express termination clause
Without prejudice to the rules pursuant to art. 1453 c.c. about the judicial resolution for non-fulfillment, it is expressly established that the User's failure to comply with even one of the clauses referred to in articles 16 and 18 above will result in the legal termination of this contract, so that the provision of the service to the 'Defaulting user can be immediately interrupted, reserving the right to act in any case for compensation for damages.
Failure or delayed exercise of one of the rights due to UCapital24 does not constitute in any case tacit renunciation of the same.
22. Contacts and Assistance service
For further information and communications relating to this contract as well as to receive assistance in relation to the same please write to the following e-mail address: firstname.lastname@example.org or at the address below: Ucapital24 s.r.l., Corso Giacomo Matteotti n. 1 / A - 20121, Milan.
Any changes to the above addresses will be communicated and will be understood as known by subscribers with the publication on the site.
23. General Clauses
These General Terms and Conditions of Sale may be modified from time to time. These changes will not be retroactive and the most recent version of the General Sales Conditions, which can be found on this site, will govern our relationship with the User.
In the event that any provision of these General Terms and Conditions of Sale is held to be invalid or unenforceable, this provision will be limited or eliminated to the minimum extent permitted and the remaining provisions will remain in effect to all effects.
The lack of application by UCapital24 of any right or provision of these general conditions of sale cannot be interpreted as a waiver of such right or provision.
24. Prohibition of contract modification and applicable legislation
The present contract and the "Online order form" constitute a clear and definitive manifestation of the will of the parties and exceed and cancel any other previous agreement. The tolerance of one of the parties to the breach of the other does not in any case constitute a waiver or modification of the corresponding rights. Any change to the conditions of this contract must result, under penalty of nullity, from a written document signed by both parties.
For matters not covered by this agreement, the laws in force will be applicable.
25. Place of jurisdiction
This contract is regulated by the Italian law.
The parties agree that, for any dispute deriving from or relating to the interpretation, execution or termination of this agreement, the place of jurisdiction of the Consumer pursuant to and in accordance with art. 66 bis of the Consumer Code.